Refund Policy
Effective Date: [Insert Date]
At LookPerson, we strive to provide accurate and helpful public record information. Since our services deliver digital data and insights instantly upon search, we typically do not offer refunds once a search has been completed.
🔁 Refund Eligibility
Refunds may be considered in the following cases:
- You were charged multiple times for the same transaction
- You experienced a technical error that prevented access to the purchased report
- The data received was entirely missing or blank
To request a refund, please contact our support team at support@lookperson.com within 3 days of the transaction. Include your order details and a brief explanation of the issue.
❌ Non-Refundable Cases
Refunds will not be issued for:
- Disliking the format or content of the report
- Incorrect search input (e.g., spelling errors, wrong location, etc.)
- Lack of expected results due to absence of public records
Our platform clearly states that results may vary and we do not guarantee the presence of specific records.
📩 Contact
For all refund-related inquiries, please email us at:
📧 contact@lookperson.com
Subject: Refund Request – [Your Order ID]
We aim to respond within 24–48 business hours.