Refund Policy

At LookPerson, we strive to provide accurate and helpful public record information. Since our services deliver digital data and insights instantly upon search, we typically do not offer refunds once a search has been completed.

🔁 Refund Eligibility

Refunds may be considered in the following cases:

• You were charged multiple times for the same transaction 
• You experienced a technical error that prevented access to the purchased report 
• The data received was entirely missing or blank 

To request a refund, please contact our support team at support@lookperson.com within 3 days of the transaction. Include your order details and a brief explanation of the issue.

❌ Non-Refundable Cases

Refunds will not be issued for:

• Disliking the format or content of the report 
• Incorrect search input (e.g., spelling errors, wrong location, etc.) 
• Lack of expected results due to absence of public records 

Our platform clearly states that results may vary and we do not guarantee the presence of specific records.

📩 Contact

For all refund-related inquiries, please email us at:

📧 contact@lookperson.com
Subject: Refund Request – [Your Order ID]

We aim to respond within 24–48 business hours.